ABOUT CELLULANT

Cellulant is a pioneering B2B payments technology company based in Africa that powers payment processing for thousands of businesses.
Through a single, simple connection, our payment platform - Tingg - enables businesses to disburse funds and manage their offline or online collections while allowing their customers to pay via mobile money, local and international cards or direct bank payments.
With local acquiring in over 30 markets and supporting 300+ payment methods, Cellulant processes over 240 million transactions annually for market leaders in various sectors such as Airlines, Telecoms, E-commerce, Ride-Hailing, Retail and Remittances.

OUR STORY

Since our founding in 2003, Cellulant has evolved from a digital content provider into a leading payments platform with a presence in 35 African countries. For more than 20 years, we've built a robust network that integrates multiple payment methods, addressing the unique challenges of Africa’s diverse payment landscape.

We began selling ringtones as a digital content business and quickly realised the need for a more streamlined way to manage payments. This realisation led us to develop a platform that initially allowed customers to check their bank balances and eventually evolved into a comprehensive payment solution. Our journey has seen us partner with more than 1000 businesses, including some of the largest banks and mobile money providers on the continent.

Throughout the years, we've continuously adapted and grown, leveraging our experiences to simplify payments for businesses and consumers alike. Today, Cellulant powers online and offline payment processing allowing businesses to collect payments, send payouts, and accelerate business growth. We’re the payment fabric that makes interoperability possible and stitches Africa together for the global economy.

OUR VISION:

To enable seamless payments across Africa for businesses, banks and consumers.

Read more about us and our leadership team .

JOB DESCRIPTION:

As the Principal or Senior Analyst for People, Performance Analytics, Reporting & Governance, you will play a pivotal role in driving data-informed decisions across the People function, ensuring compliance, and enhancing workforce planning across the organization. Reporting to the Chief People Officer, the primary focus of this role is HR analytics and reporting, with additional responsibilities spanning governance, compliance, and HR audits.

CORE RESPONSIBILITIES:

People Analytics:

• Design and maintain People dashboards that track key workforce trends.
• Utilise advanced data analytics tools to analyse reports from our primary HRIS, payroll system, and performance management systems and extract meaningful insights related to workforce trends, performance, compensation, and efficiency.
• Provide data-driven insights to support talent acquisition, retention, performance management, and workforce planning.
• Regularly analyse workforce data to identify patterns and areas for improvement.
• Evaluate the impact and effectiveness of learning programs, recommending improvements based on analytics.
• Work closely with the Senior Principal Business Partner for Performance to track and interpret performance management analytics, ensuring data-driven insights inform talent development.
• Evaluate the impact of learning programs using analytics and recommend improvements to enhance effectiveness.
• Partner with the Rewards team to support the design and implementation of sustainable and competitive benefits.

Reporting and Compliance:

• Provide expertise in the interpretation and analysis of People data.
• Generate regular and ad-hoc reports for stakeholders ensuring data accuracy and actionable insights.
• Ensure compliance with data protection regulations and ethical standards.
• Conduct periodic audits to verify data accuracy and compliance.

HR Governance & Compliance

• Lead HR audits and compliance reviews, ensuring adherence to policies, regulatory requirements, and ethical HR practices.
• Own the risk control register by identifying, assessing, and mitigating HR-related risks, ensuring compliance with labor laws and company policies, and regularly updating leadership on potential vulnerabilities and corrective actions.
• Develop and refine governance frameworks for rewards, talent management, and workforce policies.
• Act as a subject matter expert on HR risk management, advising leadership on compliance and regulatory best practices.
• Support HR policy development by providing insights from audits, compliance findings, and regulatory trends.

Continuous Improvement:

• Identify opportunities for process improvement in the analytics functions, leveraging new technologies and automation.
• Stay informed on best practices in HR governance, compliance, and analytics, and actively participate in ongoing training and development to keep up with emerging trends.
• Collaborate with IT teams to implement and optimise HR technology solutions.
• Implement process improvements that enhance HR data accuracy, reporting efficiency, and overall compliance effectiveness.

Job Enrichment and Continuous Development:

• All members of the HR team are expected to perform multiple roles, functioning as both generalists and specialists. For this specific position, candidates who possess prior knowledge and experience in payroll, compensation, and benefits management will be expected to shadow the payroll benefits and rewards team. There is also the potential for these individuals to serve as long-term understudies for business continuity management in this area.
  

QUALIFICATIONS & EXPERIENCE:

• Bachelor's degree in Finance, HR, or a related field.
• 5+ years of experience in people analytics.
• Strong analytical skills and proficiency in data visualisation tools.
• Effective communication and collaboration skills.

SKILLS & KEY COMPETENCIES:

• People Analytics: Strong analytical skills and proficiency in data visualisation tools.Ability to extract meaningful insights from workforce data.
• Reporting and Communication: Proven ability to generate and deliver regular and ad-hoc reports on people analytics.Effective communication and collaboration skills.
• Continuous Improvement: Identify opportunities for process improvement in the analytics and governance functions. Contribute to the enhancement analytics capabilities.
• Regulatory Compliance: Deep knowledge of HR governance, labor laws, and risk mitigation.

Why Work For Us?

At Cellulant, transforming payments in Africa isn't just a job; it is our mission. We believe by simplifying the way people pay and get paid; we are accelerating businesses, opening up markets, bridging wealth gaps and connecting Africa to the global economy.

Some exciting things about us...

• We have an Extensive Footprint: We have an office presence in over 10 countries, and our products serve 35 countries across Africa with a global workforce of about 300 employees.
• We believe that innovation is at the Heart of Fintech: Thousands of companies use our technology to deliver seamless payment experiences. Our customers range from various sectors such as Airlines, Telecoms, E-commerce, Ride-Hailing, Retail, to Remittances.
• We Support a Diverse and Inclusive Workforce: We focus on the growth and development of our employees through well-developed, individualised career paths ensuring you reach your full potential in a supportive and delivery-oriented environment.
• We Put our Employees First: We offer market-related compensation, generous personal time off and, markets permitting, medical and life insurance benefits.
• We Seek Collaborative Builders: At Cellulant, we believe that great ideas happen when we come together. We, therefore, nurture a collaborative work environment that challenges, engages and empowers each person to contribute to the growth and success of the business.
• We Solve for Africa’s Digital Economy: We’re solving payment challenges on the continent to create opportunities and accelerate economic growth for all of Africa.